Many bloggers and marketers use email marketing to increase the reach with customers. It is very important to manage email connections with consumers. Many people like newbie bloggers and email marketers face a problem while managing their email subscribers. They get confused between popular email service providers list. Here, we try to solve their problem with a comparative review of some popular email marketing services.
Now, we are going to start a comparative review of two of the best email marketing services, i.e., GetResponse and MailChimp. These two email marketing service providers are very much popular among marketers and bloggers. Also, they have some decent features which will help marketers to manage their subscribers with ease. So, we’ll start this comparative review of GetResponse and MailChimp.
GetResponse vs. MailChimp: Comparative Review
1) Easy to use
Easy to use service is what everyone loves. GetResponse and MailChimp know that. So, they tried to keep their dashboard clean and easy to use. This makes their services more easily accessible to any newbie customer.
GetResponse has kept its User Interface clean. There Their service is very simple to use. Customers can login, create an email campaign, write and design email and send it. You can design your emails with GetResponse’s 500+ email templates which are highly customizable and highly converting.
MailChimp also provides drag and drop email editor with HTML support. One can edit and create emails if you are good in HTML editing. MailChimp email templates are responsive on any device like Laptops, Tablets and smartphones.
2) Tracking and analytics
MailChimp provides simple and advanced email analytics report of your email campaigns. It is very easy to understand and you can customize reports easily. It’s analytics shows the details about sent emails, opened emails, total clicks on links in emails and much more details.
GetResponse shows advanced analytics reports with lots of data which is needed to analyze results of email campaigns. Their analytics page shows the details like total sent emails, opened emails, total unsubscribed, total email ROI, analytics over time and many more data. It also shows the social share counts, email client stats and autoresponder stats.
3) Customer support
Customer support is a backbone of any online service provider. This rule is also applicable for email marketing services. GetResponse and MailChimp provide high-class customer support to their customers.
GetResponse Customer support is available 24/7 via phone, email and live chat support. In case of any urgency, you can connect with their live chat support and get your problems solved. Also, they have knowledge base where you can get answers of all common problems which you may face while using GetResponse.
MailChimp also provides good customer support. They offer 24/7 online live chat support, phone support and email support. They provide decent support on phone and email. But, many customers have reported that live chat support is not much helpful to them.
4) Plans and Pricing
MailChimp offers free service to small business owners who have less than 2,500 subscribers and send less than 12,000 emails per month. They have paid plans designed for small entrepreneurs, medium business and high volume plans. In Entrepreneur plan, you get an option to choose from four plans. The first plan is priced at $10 per month in which you can manage 500 subscribers. The second plan is priced at $15 per month which is able to handle 1,000 subscribers. The third plan will cost you $25 per month and you can manage up to 1,500 subscribers. Fourth and last plan is priced at $25 per month and you can manage up to 2,500 subscribers.
GetResponse has some decent plans. The first plan is worth $15 per month and capacity to handle 1,000 subscribers. The second plan is worth $25 per month and you can manage 2,500 subscribers. Another plan will cost you $45 to manage 5,000 subscribers. There are more plans which can handle up to 100,000 subscribers at a time.
MailChimp and GetResponse have very similar features except GetResponse has a landing page creator whereas MailChimp doesn’t. So, it becomes more confusing while choosing the winner. Here, we are going to choose the winner of this comparative review on the basis of pricing, as all other features are same in these services. GetResponse is the clear winner of this review. GetResponse has some good plans which can handle more number of subscribers. Also, it is reported that MailChimp’s live chat support doesn’t help much in case of emergencies. Live chat support of GetResponse is very helpful than MailChimp and you can learn to solve your doubts with reference of their knowledge base.
Long story short, GetResponse and MailChimp has many features in common, but GetResponse wins here due to a large variety of plans and active and helpful customer support staff.